BigCommerce Feature List

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Love Your Online Store Again.

BigCommerce gives you the features you need to make more sales — such as multi-channel retailing, mobile commerce, hardcore SEO and easy upselling. It's time to get more from your online store. Try BigCommerce free for 15 days.

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Hardcore Search Engine Optimization

We're SEO fanatics and understand what it takes to rank in the number one spot for very competitive keywords. With BigCommerce you have SEO friendly links, per product and per web page title and META data, proper use of H1 tags, tableless and W3C valid templates, HTML/XML sitemaps as well as full control over image alt text. Watch a video.


Multi-Channel Retailing

As well as selling through your own BigCommerce-powered store, you can list your products for sale or auction on eBay in front of millions of people. Export your products to seven shopping comparison sites and even setup your own store on Facebook — all in just a few clicks and everything is managed from BigCommerce.


Automated Email Marketing

Define rules to add customers and newsletter subscribers to your MailChimp email lists based on the product, category or brand they've purchased. You can sync their contact and billing details and then setup autoresponders to send special offers or coupons and watch your lifetime customer value go through the roof. Watch a video.


Mobile Commerce

Customers can browse and buy on their iPad, iPhone, Andriod, Palm Pre and Blackberry devices using beautifully crafted shopping experiences created just for these mobile devices. And best of all, mobile commerce is built right into BigCommerce and is enabled automatically. Watch a video.


Google Website Optimizer Support

Changing your checkout button can give you a 10% increase in sales? But which button works best? Google Website Optimizer can tell you, and it's integrated into BigCommerce. Test site-wide changes as well as per product/web page/category changes such as different images and "Add to Cart" buttons. Watch a video.


301 "Moved Permanently" URL Redirects

It doesn't matter if you're switching from a hosted or open source competitor, we've got you covered. Your hard earned search engine rankings wont be lost because BigCommerce has full support for custom 301 URL redirects to pass PageRank and link juice from your current online store to your new BigCommerce store.


Unlimited Free Phone & Email Support

With BigCommerce you get more than an award-winning ecommerce platform. We're with you every step of the way via our free phone and email-based support systems, based right here in our Austin, Texas office. You can also browse our knowledge base, user guide and dozens of training videos at our support portal.


Unmatched Ease Of Use

What if your online store was as easy to manage as your inbox? BigCommerce was designed to adhere to the principles listed in Jakob Nielsen's Designing Web Usability handbook, which is considered the gold standard for usability when designing web applications. No other ecommerce software can match BigComerce's ease of use.


Premium, Secure, Rock Solid Hosting

Your store will be hosted on our lightning fast SAS 70 type II certified servers. Our data center employs hacker deterrent security provisioning, three redundant network architectures, hardware firewalls and has a 99.9% uptime track record so your store will always be available and ready to take orders.


Configurable Bulk Product Import & Export

It's easy to import your existing products into your BigCommerce store using our point-and-click import wizards. You can import orders, products, categories, variations, images, category relationships and more from an Excel spreadsheet or CSV file. You can also batch export for bulk updates in Excel or integration with other applications.


Free Software Updates for Life

We regularly release new software updates which include features and improvements based on your feedback. These updates are made available to you automatically and free of charge every 2-3 months when they are released. We guarantee to provide you with innovative features that keep you miles ahead of your competitors.


We Manage Absolutely Everything For You

Sick of spending hours each day maintaining your online store, backups, web hosting, email servers, etc? Relax! We'll handle everything so you can focus on growing your business. We're real e-commerce experts, having sold tens of millions of dollars worth of products online, so rest assured: you're in the right hands.


Powerful Marketing and Promotional Tools

BigCommerce includes dozens of marketing tools to help you succeed, including trackable coupon codes, automatic Google AdWords creation for every product in your store, Google Base product export, product sharing via email/Twitter/FaceBook, newsletter signup, discount rules RSS feeds, promotional banners and more.


Sell on Facebook with BigCommerce SocialShop

By displaying a "Shop" tab on your Facebook fan page, BigCommerce SocialShop lets your fans, prospects and customers click on a product to purchase it from your BigCommerce store. They can also share your products directly through Facebook as part of their news stream. Watch a video.


Painless Software Updates

When we release a software update your design changes won't ever break. You can use our web-based template comparison (diff) tool to easily merge changes, plus you can schedule the upgrade to take place at a time that suits you. Unlike our competitors, your template changes aren't overwritten when we release an update.


Unlimited Design Flexibility

You'll never feel trapped into a cookie cutter design with BigCommerce. You can completely customize every aspect of your online store using Drag & Drop Design ModeTM. You also have full access to HTML and CSS via our online QuickEditTM tool or FTP. See customer stores or watch a video.


Integrates With Everything

Because we know your online store is just one part of your business, we make BigCommerce compatible with all major accounting and order management applications, shipping and payment providers. With just a few clicks you can integrate with all of the services you rely on to do business. Learn more.


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